@inproceedings{rivas2018excitement,
  title={Excitement and Concerns about Machine Learning-Based Chatbots and Talkbots: A Survey},
  author={Rivas, Pablo and Holzmayer, Kerstin and Hernandez, Cristian and Grippaldi, Charles},
  booktitle={2018 IEEE International Symposium on Technology and Society (ISTAS)},
  pages={156--162},
  year={2018},
  organization={IEEE}
}